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Bilingual Client Service Representative

  • Employer: iA Financial Group
  • Office: 300-6700, boulevard Pierre-Bertrand
  • City: Quebec
  • Province: Quebec
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10008262
  • Job type: Permanent Job Full time
  • Apply before: 2021-04-30

Company Overview

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.

With operations across Canada and in the United States, iA Financial Group and its over 5,000 employees work hard every day to offer the best service to over four million clients.

Description

You are bilingual and dream of joining a motivated and dynamic team? Investia is looking for a new player to complete its client Service team.

You are recognized as a collaborative person with an outstanding client focus? Do you like to solve problems, know how to show empathy and are resourceful? We have the ideal position for you!

On a daily basis, your role will consist of :

- Provide outstanding client service to representatives (by phone and email) for a wide variety of requests related to financial services

- Participate actively in the improvement of the department's processes

- Assist transactional teams, as needed, with all types of requests

Requirements

- DEC in financial services, administration or a related discipline

- Bilingualism (oral and written)

- Knowledge of financial products or great interest in knowing them

- Ease with computer tools

Do you recognize yourself? Don't hesitate any longer and apply now to start a stimulating career in a growing company!

Working at iA Financial Group

We consider our employees to be our most important investment and we have a lot to offer them. Find out more about iA.

Our Commitment

iA Financial Group is committed to having an equal access employment program and welcomes applications from women, visible minorities, Aboriginal peoples and disabled persons. Any use of the masculine form is to simplify the text and includes the feminine form.

Also, we are committed to fostering a workplace that promotes diversity and inclusion. We can provide accommodation in our recruitment and selection processes to applicants with disabilities where required. Please contact your Recruiter, or send an email to accessiblecareers@ia.ca.