Business Analyst

Business Analyst

Build the future with us

Are you driven by technological transformation, business analysis, and solution delivery? Do you want to contribute to an organization whose mission is to help its clients feel confident and secure about their financial future?

As a Business Analyst, you will play a key role in delivering large-scale projects in group insurance and savings, contributing to system modernization and the evolution of innovative solutions.

This position is a great opportunity to showcase your analytical skills and ability to influence in a transforming environment. You will join a growing team where your expertise will have a direct impact on improving processes, tools, and the overall user experience.

What you will accomplish with us

As a Business Analyst, you will be at the heart of our mission. Your main responsibilities will include:

• Understanding, analyzing, and documenting business needs while supporting stakeholders in clarifying their challenges through data-driven analysis
• Translating business needs into clear functional requirements and designing viable, business-aligned solutions
• Identifying, mapping, and optimizing business processes to improve efficiency and simplicity
• Acting as a liaison between business and technology teams to ensure clear communication and shared understanding
• Participating in test strategies (functional, integration, and user acceptance testing) and coordinating execution with users
• Analyzing data to identify trends, issues, and root causes
• Providing pragmatic recommendations to support decision-making and improve practices
• Actively participating in Agile team activities (PI Planning, ceremonies, Definition of Done, etc.)

What could accelerate your success in this role

We are looking for someone who:

• Is recognized for strong analytical thinking, rigor, and synthesis skills
• Stands out for their ability to simplify complex concepts and influence stakeholders
• Demonstrates autonomy, curiosity, and proactivity in gathering information
• Is known for strong interpersonal and collaboration skills with diverse stakeholders
• Has a minimum of 5 years of experience in business analysis
• Holds a bachelor’s degree in business administration, information systems, computer science, or an equivalent field
• Holds a relevant degree in IT, business administration, or a related field
• Is comfortable working in Agile/Lean environments
• Has knowledge of BPMN (strong asset)
• Has experience in the insurance or financial services industry, particularly group insurance (asset)
• Is comfortable navigating complex environments and managing ambiguity
• Shows initiative and quickly builds a strong internal network
• Advanced English level is required, as the role involves regular collaboration with English-speaking consultants and participation in meetings with stakeholders, including a VP and project sponsor based in Toronto
• Fluency in French is required, as the role also involves working closely with French-speaking stakeholders, documenting requirements, and communicating effectively in a bilingual environment

Why you will enjoy working with us

• A work environment where learning and development go hand in hand with a shared pursuit of excellence
• A young, collaborative, and growing team open to continuous improvement and new ideas
• The opportunity to have a concrete impact on projects and ways of working in a developing department
• A healthy, safe, equitable, and inclusive work environment
• A flexible hybrid work model, with occasional in-office presence and participation in key workshops such as PI Planning
• Competitive benefits: flexible group insurance, retirement plan, wellness days, telemedicine, bonus, and more

Apply now and take the lead in your career—where your talent truly matters!

Still hesitate?

At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply—we would love to get to know you!