Student – Claims Administrator

Student Position / Location: Québec City / Hybrid / Start Date: May / Contract Duration: 4 months with possibility of extension

Build the future with us

Are you motivated by administrative support and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Student – Claims Administrator, you will play a key role in the smooth running of daily operations by supporting teams with various administrative tasks related to disability and critical illness claims processing.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you will accomplish with us

As a Student – Claims Administrator, you will be at the core of our mission. Here are the main responsibilities:

• Assisting with the opening of new claims after validating information in the systems;

• Scanning, filing, and indexing documents and received faxes to ensure efficient file management;

• Carrying out various administrative follow-ups, including medical file requests and reminders related to ongoing requests;

• Supporting technicians and analysts in their daily tasks to facilitate claims processing;

• Working closely with the team to meet processing timelines and ensure service quality;

• Applying established procedures and reporting any anomalies or issues identified in files.

What could accelerate your success in this role

We are looking for someone who:

• Is currently a college or university student in a relevant field;

• Is available between 15 and 20 hours per week during academic terms (Monday to Friday, daytime) and full-time during the summer;

• Is recognized for strong organizational skills and the ability to manage priorities effectively;

• Stands out for attention to detail, accuracy, and thoroughness;

• Is comfortable using computers and technological tools, particularly the Microsoft Office suite;

• Is known for the ability to work as part of a team and to ask for help when needed;

• Has an intermediate level of English, as the role requires daily verbal and written communication with unilingual English-speaking third parties.

Why you will love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.

• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

• The possibility to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces.

• Student benefits: Access to internal training, mentoring, involvement in real projects, flexible schedules adapted to studies, and a rewarding experience for your professional journey.

Apply now and get ahead of your career, where your talent really belongs! 

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!