Dealer Services Consultant

Build the future with us

Are you passionate about business development and operational performance? Do you want to contribute to a company whose mission is to help clients feel confident and secure about their future? As a Consultant - Dealer Services, you will play a key role in optimizing the performance of our dealer partners’ business offices by providing strategic support based on our Lean methodology.

This position is a great opportunity to showcase your expertise in consulting, performance management, and relationship building within a caring and trustworthy organization. At iA, people and their development are at the heart of everything we do, fostering a collaborative and innovative work environment.

What you’ll accomplish with us

As a Consultant, you will be central to our mission. Your main responsibilities will include:

• Develop tailored action plans based on dealer goals and needs.

• Prepare and conduct regular dealer visits, ensuring thorough follow-up and reporting.

• Meet with dealer leadership to review performance, identify improvements, and implement corrective actions.

• Provide exceptional customer service and manage complex requests or escalations.

• Maximize product and service penetration across dealerships.

• Monitor market trends and share competitive intelligence with internal stakeholders.

• Deliver individual training to Financial Services Managers (FSMs) using the PACT/Lean methodology.

• Promote and coordinate classroom training sessions based on FSM needs.

• Support the onboarding and integration of new FSMs, including access setup and initial training.

• Ensure proper use and understanding of corporate tools and systems (e.g., Unifi 2.0).

• Complete administrative tasks and participate in internal initiatives and meetings.

What will help you succeed in this role

We’re looking for someone who:

• Is known for building strong, long-lasting business relationships.

• Stands out for their analytical thinking and performance tracking.

• Demonstrates autonomy, initiative, and excellent organizational skills.

• Has strong communication, coaching, and problem-solving abilities.

• Has 3 to 5 years of experience in consulting, sales, or performance management in the automotive or financial services sector.

• Has an intermediate level of English, as the role involves regular collaboration with English-speaking dealers.

• Must be based in one of the following regions: Georgian Triangle, which includes Collingwood, Wasaga Beach, Blue Mountains, Clearview Township, Meaford, or Northern Ontario.

Why you’ll love working with us

• A work environment where learning and development go hand-in-hand with a collective pursuit of excellence.

• A healthy, safe, equitable, and inclusive workplace where your potential can thrive.

• The opportunity to work in a hybrid environment supported by flexibility and access to inspiring and innovative workspaces.

• Competitive benefits: Flexible group insurance, competitive pension plan, employee share purchase plan, vacation and wellness days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonuses, discounts on iA products, and much more!

Apply now and take charge of your career - where your talent truly matters!

Not sure if you should apply?

At iA, we believe in potential and value diverse experiences. If this role inspires you, we encourage you to apply - your place might be with us, and we’d love to get to know you!