Paramedical and vision care


Validate your provider’s eligibility prior to each treatment using the Provider search feature in My Client Space or the iA Mobile app.

This would avoid your claim being denied since expenses incurred with providers whose business practices do not meet our standards are not covered by your group insurance.

How to make a claim

Ask your healthcare provider

Ask your healthcare provider if they offer electronic claims submission. If so, present your group benefit card at time of payment. Download the iA Mobile app to access your card directly on your cellphone.

Find a provider that offers electronic claims submission


Sign in to My Client Space

Submit your claim online via your account.

Sign in


Download iA Mobile

Download the iA Mobile app on your cellphone—a simple and effective way to submit your claim.


Download this form

Complete this form, print it, sign it by hand and send it to us along with receipts and required documents, if applicable.

Claim form – Medical expenses

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