Paramedical and vision care
Validate your provider’s eligibility prior to each treatment using the Provider search feature in My Client Space or the iA Mobile app.
This would avoid your claim being denied since expenses incurred with providers whose business practices do not meet our standards are not covered by your group insurance.
How to make a claim
Ask your healthcare provider
Ask your healthcare provider if they offer electronic claims submission. If so, present your group benefit card at time of payment. Download the iA Mobile app to access your card directly on your cellphone.
Sign in to My Client Space
Submit your claim online via your account.
Download iA Mobile
Download this form
Complete this form, print it, sign it by hand and send it to us along with receipts and required documents, if applicable.