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Choosing your unique identifiers

Use the same credentials to access your various iA client spaces more easily and securely.
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An evolution in progress

  • We are gradually improving how you sign in to your iA client spaces.
  • This evolution aims to simplify access by allowing you to use a single set of credentials to sign in to your various iA client spaces or portals.
  • This rollout is being implemented gradually, in phases, for our clients.

What are unique identifiers?

  • Unique identifiers refer to your username and password.
  • Once your account has been updated, you can use these credentials to access your various iA client spaces without having to manage multiple accounts.

Why do I see an additional step when signing in?

As part of this transition, you may see an additional step when signing in. This step allows you to:

Confirm or update your username
Choose a password
Consolidate your access under a single set of unique identifiers
  • This step is normal and required to activate your unique identifiers.
  • It only needs to be completed once.

Frequently asked questions

Yes. This process is part of an official iA initiative aimed at simplifying and securing access to your client spaces and portals.

Yes, you can keep your current username if it’s available. You also have the option to choose a new one, based on your preference.

Yes, go to the profile section of your client space or portal.