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Group insurance

Supporting your health and that of your loved ones

The benefits of a group insurance plan

Find out how your group insurance plan can help you stay healthy at every stage of life.

Health care coverage

Reimbursements for:

  • checkMedications
  • checkParamedical care (such as physiotherapy or massage therapy)
  • checkOther health care expenses

Accessible dental care

Services to maintain good dental health:

  • checkPrevention
  • checkCleaning
  • checkSpecialized treatments and care

Financial security in case of the unexpected

You and your loved ones could receive financial support through:

  • checkLife insurance
  • checkDisability insurance
  • checkCritical illness insurance

Complementary services

You can benefit from services such as:

  • checkTelemedicine
  • checkEmployee and Family Assistance Program
  • checkPsychological support and health-related advice

Learn more about health and wellness

Your plan could also include resources that promote balance and overall health.

Weight management

Advice to support people who want to start a weight management program.

Webinars

Attend our free webinars to stay informed about group insurance, retirement savings, and well-being.

Explore our services and tools that promote balance and overall health.

The Employee and Family Assistance Program (EFAP) offers professional support to you and your dependents who are experiencing professional, financial or personal difficulties. The goal is to quickly provide you with the resources you need to resolve issues that affect your health and well-being.

Help in coping with various difficult situations

  • Personal, marital, family or financial problems
  • Alcohol or drug addiction
  • Mental health
  • Bereavement
  • Work and career
  • Legal matters

This service may not be included in your plan.

Virtual medical care saves you unnecessary travel and wait times! If you haven’t already, take advantage of the many benefits:

  • fast, real-time access to a multidisciplinary medical team for a wide variety of services (live chat with nurses, prescription refills, blood test requests, etc.)
  • support for virtual treatment of a non-urgent health problem
  • personalized follow-up after each consultation
  • easy access to your care plans, prescriptions and referrals

This service may not be included in your plan.

In partnership with

Why use this service?

Practical and unique, the health navigation platform allows you to access all the information you need to take care of your health.

Over 60,000 pages of relevant and credible health content

Accessible at all times, this portal developed by our partner Novus Health is your ideal destination for:

  • Efficiently finding reliable health information rather than relying on millions of results from regular Internet search engines
  • Understanding a health condition
  • Knowing the health resources, programs and specialists in your area
  • Locating hospitals, clinics, home care services and care facilities in your area
  • Better understanding the provincial healthcare system and your private insurance plan

Professional and personalized support to help you take care of your health

In addition to this great source of information, there is a hotline with access to health information and navigation specialists who can help you:

  • Find the right health information for your needs
  • Evaluate your options for managing your health problem
  • Refer you to resources available in your community
  • Help you navigate the maze of the health care system to reduce wait times and better prepare for an appointment with a specialist

That's not all! You can even benefit from a personalized information package offering you different tools available.

What are the costs?

There are no costs associated with using these services.

Who can benefit from this service?

You and your dependents insured under your group insurance plan.

How do I access this service?

Online

Available online in My Client Space under the Health and Wellness tab.

  • Go to ia.ca/myaccount
  • If you have never accessed My Client Space, click on Create an account.

By phone

To obtain information on the platform or to speak with a health information and navigation specialist, call 1-855-422-4622, Monday to Friday, between 6:30 am and 11:00 pm (Eastern time).

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Integrated with the health navigation platform

This user-friendly, dynamic and confidential questionnaire allows you to assess your level of risk in relation to nine topics related to top health concerns:

  • Health status
  • Physical condition
  • Nutrition
  • Alcohol and tobacco
  • Sleep
  • Stress management
  • Workplace
  • Lifestyle
  • Financial health

Lifestyle habits and health risk factors: what about you?

By completing the questionnaire, you receive personalized results that explain your risk factors, suggest ways to improve and present the resources and services available. You can even view your past results and track their progress.

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