Inside sales specialist

Build the future with us

Are you driven by sales support and relationship management and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Inside Sales Specialist, you will play a key role in Sales Directors, associates, and MGA advisors by streamlining administrative and sales processes, facilitating communication, and helping drive business development initiatives.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

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What you’ll accomplish with us

As a Inside Sales Specialist, you’ll be at the core of our mission. Here are the main responsibilities:

• Acting as the primary point of contact for administrative and sales support requests from advisors, Sales Directors, and internal team members.
• Processing or directing requests efficiently while ensuring timely follow-up and resolution.
• Collaborating with internal stakeholders to coordinate responses and provide a seamless advisor experience.
• Communicating important business updates, sales initiatives, and announcements to advisors, Business Development Managers (BDMs), and MGA partners.
• Managing and maintaining the inventory of sales concepts, presentations, and supporting sales materials.
• Distributing sales concepts and presentations to advisors as needed.
• Conducting follow-up activities related to sales campaigns, business initiatives, and major communications.
• Proactively reaching out to newly contracted advisors to introduce available sales support services and resources.
• Tracking sales activities and outcomes, providing visibility and insights to the sales team.
• Producing customized advisor and sales contact lists to support business development activities.
• Maintaining advisor segmentation information and ensuring internal documentation remains accurate and up to date.
• Leveraging internal tools and digital platforms to support advisor engagement, activity tracking, and case management.

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What could accelerate your success in this role

We’re looking for someone who:

• Is recognized for outstanding customer service and relationship-building skills.
• Excels at managing multiple priorities and adapting to changing business needs in a deadline-driven environment.
• Demonstrates strong organizational skills, accuracy, and attention to detail.
• Communicates effectively and collaborates well with internal teams, advisors, and business partners.
• Is highly proficient with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
• Possesses knowledge of digital communication and marketing platforms such as Constant Contact or similar tools.
• Has completed post-secondary studies in administration, finance, or a related field.
• Brings previous experience in the insurance industry, which would be considered a strong asset.
• Advanced level of English proficiency, as the role involves to communicate, provide sales support, share business updates and sales materials, and collaborate with advisors, MGA partners, and internal stakeholders on a regular basis.

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Why you’ll love working with us

· A work environment where learning and development merge with a collective pursuit of excellence;

· A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;

· The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;

· Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

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Apply now and get ahead of your career, where your talent really belongs!

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Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

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The typical hiring range for this position is between $47 544 and $79 785 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.