Administrator, Advantage +

Build the future with us

Are you passionate about group, savings and retirement sector and eager to contribute to a company whose purpose is to help clients feel confident and secure about their future? As an administrator, you will play a key role in processing our client’s requests and transactions.

This position offers a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

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What you’ll accomplish with us

As an administrator, Group Savings and retirement (Advantage +), you’ll be at the core of our mission. Your main responsibilities will include:

• Process client requests using the established systems and tools
• Communicate verbally and in writing with our clients and partners, providing high-quality customer service (requests and follow-ups)
• Analyze straightforward requests and seek assistance from a specialist when required
• Meet financial deadlines and comply with applicable policies, rules, and regulations
• Prepare various reports and tax slips for clients and authorities, and perform accounting entries
• Perform peer-review nonfinancial transactions for accuracy

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What could accelerate your success in this role

We’re looking for someone who:

• Is known for attention to detail
• Is recognized for their good knowledge of the Office suite
• Stands out for strong communication skills and a good adaptability
• Demonstrates excellent team spirit

• Demonstrates a client-first mindset and strong customer service skills
• Has knowledge of group savings and retirement products
• Has intermediate knowledge of English, as the role involves analyzing complex files, reading and writing notes and documentation in English and communicating with unilingual English-speaking clients via email on a daily basis.

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Why you’ll love working with us

· A work environment where learning and development merge with a collective pursuit of excellence;

· A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;

· The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;

· Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

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Apply now and get ahead of your career, where your talent really belongs!

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Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

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The typical hiring range for this position is between $47 544 and $68 329 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.