Protection Program Specialist
- Employer: iA Financial Group
- Office: 988 Broadway West
- Location: Vancouver, British Columbia
- Job category: Dealer Services - Sales
- Job ID: JR10027089
- Job type: Permanent Job
- Apply before: 2026-08-07
Description
Protection Program Specialist
Build the future with us
Under the supervision of the OEM National Account Manager, the OEM Specialist is responsible for maximizing the performance and development of OEM branded products to assigned dealers. They support their clients in various ways to optimize their performances and maintain excellent business relationships.
This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
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What you’ll accomplish with us
As a Protection Program Specialist, you’ll be at the core of our mission.
Here are the main responsibilities:
Drive business growth by promoting OEM products and services to existing and prospective dealership partners.
Serve as the primary contact for new account implementation and ensure a seamless onboarding experience.
Plan and conduct regular dealership visits to review performance, identify opportunities, and develop action plans.
Deliver training and coaching on OEM products, claims processes, and internal systems.
Maintain accurate activity and visit reporting in Salesforce and ensure timely follow-up with clients.
Provide exceptional customer service by responding to inquiries and resolving operational issues.
Collaborate closely with sales teams and monitor market and competitor activities.
Support special OEM programs, business development initiatives, and industry events as required.
What could accelerate your success in this role
We’re looking for someone who:
· Has at least 5 years of experience working in an automotive dealership environment.
· Is resourcefulness , results oriented and a strong team player
· Stands out for their good interpersonal skills and outstanding client service
· Demonstrates deep understanding of OEM products distributed by iA Dealer services, manufacturers, and competition
· Is recognized for their knowledge of the functioning of a dealership
·Is available to travel in other provinces on an occasional basis
·Has valid driver license
Why you’ll love working with us
· A work environment where learning and development merge with a collective pursuit of excellence;
· A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;
· The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;
· Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!
Get ahead of your career, where your talent belongs
See why so many people choose iA!
Company Overview
iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.
With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.
At iA, we’re invested in you.
Our commitment to Diversity and Inclusion
At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.
Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.