Digital Enablement Advisor

Build the future with us

Are you eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Digital Enablement Advisor, you will be responsible for keeping salesforce running well for the business, supporting user needs, managing the business-side backlog, coordinating with IT, and helping shape the platform roadmap over time.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

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What you’ll accomplish with us

As a Digital Enablement Advisor, you’ll be at the core of our mission. Here are the main responsibilities:

• Own day-to-day Salesforce support, troubleshooting, user questions, issue triage, and practical resolution.

• Front-load training and change support for new processes, enhancements, and releases to reduce recurring day-to-day support demand over time.

• Act as a key partner to the Associate Director, supporting execution, prioritization, and delivery across the BI&E mandate.

• Guide and oversee onboarding and offboarding for team members supporting Salesforce, AI, automation, and data-related work.

• Build and support practical automation and low code/no code solutions across Power Automate, Power Apps, Power BI, and Copilot Studio where they improve business processes.

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What could accelerate your success in this role

 We’re looking for someone who:

• Is known for their Salesforce ownership mindset
• Stands out for their ability to build trust with technical and non-technical partners
• Demonstrates strong ability to coach team members through hands-on delivery
• Is recognized for their ability to crate AI agents, automations, reports and dashboards
• Has 5 years of experience in Salesforce administration, platform support, business enablement, digital transformation and automation

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Why you’ll love working with us

· A work environment where learning and development merge with a collective pursuit of excellence;

· A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed;

· The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces;

· Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

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Apply now and get ahead of your career, where your talent really belongs!

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Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

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For positions posted in Ontario and British Columbia:

The typical hiring range for this position is $100,000 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.