Business Systems Analyst

Build the future with us

Are you driven by optimizing organizational tools and ways of working, and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Business Systems Analyst, you will play a key role in managing, evolving, and deploying the tools that structure how the organization operates.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As a Business Systems Analyst, you’ll be at the core of our mission. Here are the main responsibilities:

• Manage, update, and evolve business system tools (frameworks, corporate calendar, management cycles, platforms, and related content)
• Ensure consistency and quality of content in collaboration with subject matter experts and component owners
• Coordinate contributions from various stakeholders to ensure tools reflect the organizational reality and evolving priorities
• Structure and deploy tools across the organization while ensuring their integration into corporate processes and ways of working
• Contribute, alongside Business Systems Strategic Advisors, to the development of the communication strategy
• Lead and execute the business system communication plan by adapting messages, formats, and channels to different audiences
• Produce clear, simple, and effective communication materials (presentations, intranet pages, guides, learning content, etc.) to facilitate tool adoption
• Increase usage and adoption of tools by identifying barriers, proposing solutions, and supporting managers and teams
• Support continuous improvement initiatives by integrating field learnings and adjusting tools to maximize their value

What could accelerate your success in this role

We’re looking for someone who:

• Is known for their ability to manage and deploy organizational tools, content, and reference frameworks (intranet, guides, processes, frameworks)
• Stands out for their strong communication and simplification skills, with the ability to make complex concepts accessible
• Demonstrates strong ability to structure information effectively and intuitively, with a keen interest in user experience and tool clarity
• Is recognized for their ability to collaborate with multiple stakeholders, including experts, managers, and operational teams
• Has 3 to 7 years of experience in analysis, coordination, communication, or continuous improvement, ideally in a complex organizational environment
• Demonstrates rigor and strong organizational skills, with the ability to manage multiple deliverables simultaneously
• Shows proactivity and autonomy, with a strong focus on continuous improvement and delivering concrete impact
• Has knowledge of Lean, process management, or organizational performance (an asset)
• Advanced level of English and French proficiency, as the role involves interacting in person, via email, and through videoconferences with both French-speaking and English-speaking business units across Canada on a weekly basis. Tasks in English include leading meetings, delivering presentations, and writing emails with unilingual English-speaking partners.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.
• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs! 

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!