Modification Technician

Modification Technician

Build the future with us

Are you driven by delivering quality service and eager to contribute to a company that helps its clients feel confident and secure about their future? As a Modification Technician, you will play a key role in processing policy changes and supporting the administration of individual life insurance contracts.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As a Modification Technician, you’ll be at the core of our mission. Here are the main responsibilities:

• Process policy changes according to agent and client requests
• Communicate with advisors through internal tools (Business Tracker)
• Handle urgent cases in collaboration with internal partners
• Ensure accuracy and quality when processing contract modifications
• Prioritize and manage workload efficiently based on incoming requests

What could accelerate your success in this role

We’re looking for someone who:

• Is known for their strong organizational skills and ability to prioritize effectively
• Stands out for their autonomy and ability to work independently
• Demonstrates strong attention to detail and commitment to quality
• Is recognized for their ability to learn quickly and navigate complex processes
• Has 2–3 years of experience in insurance administration or a related field

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence
• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed
• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces
• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs!

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!

The typical hiring range for this position is between $47,544 and $78,090 CAD per year; the base salary offered may vary depending on knowledge, skills, years of experience, and internal equity related to the role. At iA, we are committed to offering a fair, equitable, and market-based compensation structure. Our market data is updated annually to reflect the most current market conditions.