Senior IT Analyst

Job Title

Senior IT Analyst

Build the future with us

Are you driven by the transformation of group insurance services and eager to contribute to the purpose of a company that aims to help its clients feel confident and secure about their future? As a Senior IT Analyst, you will play a key role in establishing a solid technology foundation that supports the major transformation of the Group Insurance sector, enabling the delivery of an ambitious business plan focused on significant growth in sales and profitability.

This position is a great opportunity to showcase your skills and fully realize your potential within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

What you’ll accomplish with us

As a Senior IT Analyst, you’ll be at the core of our mission. Here are the main responsibilities:

• Understand, analyze, document, and support partners and users in clarifying their needs.

• Conduct thorough and rigorous analyses, supported by data-driven insights, and formulate pragmatic recommendations in compliance with established standards, rules, and guidelines.

• Analyze data and reports to identify trends, significant gaps, and root causes of identified issues.

• Actively contribute to resolving operational challenges and propose solutions aimed at continuous improvement of processes and ways of working.

• Collaborate closely with team members and various stakeholders to ensure the delivery of high-quality deliverables and services throughout the entire delivery lifecycle.

• Actively participate in team activities (ceremonies, Definition of Done, etc.), as well as in production deployments and post-implementation support.

• Diagnose, resolve, and document incidents or issues related to the proper functioning of solutions, ensuring structured and rigorous follow-up.

What could accelerate your success in this role

We’re looking for someone who:

• Is known for their strong command of Lean/Agile principles, as well as their ability to apply them effectively in a collaborative work environment.

• Stands out for their analytical, coordination, and collaboration skills, enabling them to handle complex situations and actively contribute to team efforts.

• Demonstrates strong communication, writing, and facilitation skills, along with a proven ability to clearly transfer knowledge to diverse audiences.

• Is recognized for their professionalism, curiosity, autonomy, and rigor, while maintaining healthy working relationships with stakeholders from various sectors and hierarchical levels, and demonstrating a strong commitment to continuous learning.

• Holds a college diploma or a bachelor’s degree in Computer Science, Administration, or another relevant field of equivalent level, along with 15 years of experience in a similar role.

Has an intermediate level of proficiency in English, as the role requires communication and collaboration with unilingual English-speaking external vendors and IT experts, particularly during meetings, contract follow-ups, and service-related exchanges on a monthly basis. Please note that the internal team communicates daily in French.

Why you’ll love working with us

• A work environment where learning and development merge with a collective pursuit of excellence.

• A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.

• The opportunity to work in a hybrid environment, supported by flexibility and access to inspiring and innovative workspaces.

• Competitive benefits: Flexible group insurance, competitive pension plan, stock purchase plan, vacation and wellness/personal development days, telemedicine, employee and family assistance program, ergonomic furniture program, performance bonus, discounts on iA products, and much more!

Apply now and get ahead of your career, where your talent really belongs! 

Still unsure about applying?

At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply – your place might be with us, and we want to get to know you!