Student - Client Relation Specialist

  • Employer: iA Financial Group
  • Office: 988 Broadway West
  • Location: Vancouver, British Columbia
  • Job category: Internships and Student Employment
  • Job ID: JR10021949
  • Job type: Student Job
  • Apply before: 2025-01-15

Description

Client Relations Specialist / Student / Vancouver / Telework

Are you known for your analytical side, your team spirit and do you have an interest in Client Relations? This position is for you!

iA Financial Group – Dealer Services is looking for a student as a Client Relation Specialist. This position can be in person in Vancouver office or Telework.

You could have the opportunity to support Client Administration Team in their tasks:

  • Handling queries whether received by telephone, mail/fax;
  • Assess customer needs and channel customer request to appropriate teams;
  • Follow up with the appropriate dealer/sales representative to resolve where errors have occurred, or information is incomplete;
  • Generate business correspondence to insureds and/or dealers when additional information is required; coverage needs to be confirmed; an adjustment to coverage needs to be communicated; and certificates are cancelled.

Requirements:

  • You have a post-secondary diploma in administration or any other relevant field, in progress;
  • You have excellent command of the Office suite (Excel);
  • You have a developed analytical mind, as well as proactivity;
  • You demonstrate rigor, efficiency and attention to detail;
  • You find it easy to work in a team, while being autonomous;
  • You are available a minimum of 14 hours per week for the school period, as well as 35 hours per week for the summer period.

This offer appeals to you and you would like to propel your career? Don’t wait any longer and apply now!

Invest in your talent by joining our team

See why so many people choose iA!

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us. Someone from our team will be happy to assist you.