Welcome to the Public Service Management Insurance Plan (PSMIP) Long-Term Disability Website

Policy number G-2400

The Long-Term Disability component of the Public Service Management Insurance Plan (PSMIP) is available to employees of the federal public service who are excluded from the collective bargaining process. It provides a monthly income benefit for employees who are unable to work for a lengthy period of time because of a totally disabling illness or injury.

This website is designed to help you with the disability claim submission process and to answer questions you may have concerning your claim.

To view, download, or print any of the documents below, simply click on those you need. They are available in Adobe Acrobat (PDF) format. If you haven’t already installed Adobe Acrobat Reader on your computer, you can download it by using the link below.

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Improvements to the Long-Term Disability (LTD) claims process

To help you apply for benefits, permanent administrative improvements to the claims process and new, improved LTD claim forms are now available.

Learn more

Initial claim package

To submit a disability claim under the PSMIP, you must complete and send to iA Financial Group the four forms listed below. To facilitate the processing of your claim, it is advised that you send your claim two months prior to the end of the elimination period (13 weeks or the exhaustion of your sick leave, whichever is later). However, you have up to three months after the end of the elimination period to submit your claim to iA Financial Group. The claim may be denied if submitted after three months.

The following checklist will help you to ensure you have included all the required information when submitting your claim.

Forms to be completed and sent to iA Financial Group

Employee’s Statement

Information provided by you about your condition and medical history.


Immediate Manager / Supervisor’s Statement

Information provided by your immediate manager/supervisor about your specific work duties, your current situation and how it affects your workload and performance.


Compensation Advisor’s Statement

Information provided by your compensation/Human Resources advisor about your employment status, insured salary, allowances, and tax exemptions.


Physician’s Questionnaire

Choose the Attending Physician’s Questionnaire that best describes your medical condition and provide it to your doctor for completion. 

If you are unsure which one to use, take all three to your doctor and they will choose the most appropriate form.


Questionnaire for mental health related conditions


Questionnaire for musculoskeletal related conditions


Questionnaire for all other medical conditions