Hi! I’m the iA Virtual Assistant.

iA Financial Group is proud to present its virtual assistant. Even though it is new, it’s learning quickly. It can help you with your RRSP and find nearby healthcare providers. It will be able to chat with you about many topics related to your financial wellbeing.

Ask your questions to the iA Virtual Assistant

What do you want to do today?

I want to know how much I should contribute to my RRSP.

I want to estimate the balance of my RRSP at retirement.

I want to find the nearest healthcare provider.

"Ok Google. Talk to iA Financial Group."

Google Home and Mini

Just say "Ok Google. Talk to iA Financial Group." to start your conversation with the iA Virtual Assistant.

iPhone and iPad

Download Google Assistant on the App Store, then just say "Talk to iA Financial Group." to start your conversation with the iA Virtual Assistant.

App Store Badge

Android devices

Download Google Assistant on Google Play, then just say "Talk to iA Financial Group." to start your conversation with the iA Virtual Assistant.

Google Play Badge

Frequently asked questions

iA Financial Group has undertaken a major shift to digital technologies and wants to position itself as a technological leader in the insurance and financial services industry. The primary objective of the digital solutions the company is developing is to better serve clients by offering them a multitude of ways to communicate with it, thus responding to the preferences and profile of each client.

The iA Virtual Assistant allows clients to contact the company verbally or in writing, natural ways of communicating, which helps people feel closer to and supported by the company.

Of course! The iA Virtual Assistant can help you run RRSP simulations. It can also find healthcare providers nearby.

To help Google Assistant, you can type the command “Talk to iA Financial Group” on your device. It should then easily recognize the command.

First, access Google Assistant on your phone or tablet, then follow these steps:

  1. Click on the appropriate icon to open the keyboard.
  2. Using your device’s keyboard, type “Talk to iA Financial Group”.
  3. You can then chat with the iA Virtual Assistant.

If you don’t have Google Assistant, download it from the App Store or Google Play.

The iA Virtual Assistant is still learning. Every day it’s learning more and more, but you need to be patient!

Our artificial intelligence specialists do quality control every day to observe the problems experienced by users. They will make the necessary corrections to give you an enjoyable experience.

The strict security measures iA Financial Group has put in place to guarantee the confidentiality of your personal information apply when you use the iA Virtual Assistant.

The information we can save can only be used for statistical purposes and to improve the iA Virtual Assistant.

Read the iA Virtual Assistant terms of use to learn more.

Yes. The iA Virtual Assistant is still new, but it continues to learn what it needs to know about our operations. It will be pleased to chat with you soon about your iA Financial Group products.

At any time, you can interrupt the conversation by saying one of the following:

  • “Do something else”
  • “What can you do for me?”
  • “I need help”

First, check to see if you have activated your phone’s and the Google Assistant geolocation setting.

If you use Google Home, you must configure Voice Match to allow the iA Virtual Assistant to use your personal information, like your current location.

Because these features are configured differently based on the type of device, we recommend that you consult the instructions provided on your provider’s website.

If the device you are using and Google Assistant are not configured in the same language, Google Assistant may not detect the language you are using during your conversation and may change languages unexpectedly.

To avoid this, we advise you to set the same language on both your device and Google Assistant.

If you have any questions or comments regarding the iA Virtual Assistant,
please contact our artificial intelligence specialists.

If you have any other questions, contact us.

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