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Bilingual Customer Service Representative

  • Employer: IA Financial Services Inc.
  • Office: 2165 Broadway West
  • City: Vancouver
  • Province: British Columbia
  • Job category: Customer Service and Administrative Support
  • Job ID: JR10001379
  • Job type: Permanent Job Full time

Company Overview

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.

With operations across Canada and in the United States, iA Financial Group and its over 5,000 employees work hard every day to offer the best service to over four million clients.


We currently have an opportunity for an enthusiastic, customer focused individual to join our team. As a Bilingual Customer Service Representative you’ll act as the primary contact point for our external clients, and administer insurance applications and renewals. 

If you have the following, then we’d like to hear from you: 

- Post secondary education as well as prior experience working in a computerized office environment 
- Strong decision making skills 
- The ability to work independently 
- Excellent written and verbal communication skills, in both French and English 
- Excellent customer service skills 
- Fast and accurate data entry skills 

We offer a positive, fast-paced work environment, full medical benefits and opportunities for growth. 

Our office is located in a brand new building with easy access to transit. This is an exceptional opportunity for someone wanting to start a career in the insurance industry. 

Achieve success, join iA Financial Group! 

Working at iA Financial Group

We consider our employees to be our most important investment and we have a lot to offer them. Find out more about iA.

Our Commitment

iA Financial Group is committed to having an equal access employment program and welcomes applications from women, visible minorities, Aboriginal peoples and disabled persons. Any use of the masculine form is to simplify the text and includes the feminine form.

Also, we are committed to fostering a workplace that promotes diversity and inclusion. We can provide accommodation in our recruitment and selection processes to applicants with disabilities where required. Please contact your Recruiter, or send an email to