Senior Sales Administrator (Winnipeg)
- Employer: iA Financial Group
- City: Winnipeg
- Job category: Customer Service and Administrative Support
- Job ID: J0718-0574
- Job type: Regular full time
Company OverviewiA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group’s stability and solidity make it an employer of choice that invests in its employees and their development over the long term.
With operations across Canada and in the United States, iA Financial Group and its over 5,000 employees work hard every day to offer the best service to over four million clients.
PURPOSE AND ACCOUNTABILITY
This position is based in our Winnipeg office. Reporting directly to the regional sales director, the incumbent works closely with the sales assistant to provide administration and sales support to regional sales managers, regional sales representatives, and performance specialists. Some duties and responsibilities of the role are shared – with the sales assistant – to ensure the office is functional and supported at all times. This position requires liaison with dealers, customers and various internal departments.
What will I be doing?
The role is split into two main functions, administration and sales support. The administration function will require you to coordinate the day-to-day office functions, provide training to new hires, delegate and assign work (to the sales assistant) and track employee vacation and attendance for the region. You’ll be responsible for ordering office supplies, managing the stationary budget, and overseeing the maintenance and repair of office machinery; you’ll also need to order promotional items for sales managers.
Accounts payable will also be within your scope. You’ll need to assist sales representatives with their expense reports, reviewing monthly accounting summaries (with sales managers), verify invoices for payment and correct any discrepancies in collaboration with the division’s Accounting Department.
In addition, you’ll be responsible for arranging (and participating in) off-site regional meetings and dealer training seminars. This will involve providing marketing materials and preparing presentations for sales managers & sales reps, coordinating of mail outs, tracking RSVPs and booking all required accommodation, meals & entertainment for attendees, whilst remaining within budget.
Other administration duties will include: distribution of inter-office mail, providing relevant documentation to new hires in the region, activating dealership personnel in our systems and running daily/weekly sales reports.
The sales support function will require you to create PowerPoint presentations and marketing material for sales representatives and sales managers. You’ll assist with keeping these presentations current for all product lines and distribute marketing and product material as required. You’ll also need to provide reports on a regular basis – daily/weekly/monthly – on volume statistics and business generated, sourced from our group credit system.
We’ll need your help in ensuring that efficient and effective support is provided to dealer and customer inquiries with regards to warranties, credit insurance, Silent Sentinel, Diamond Kote, Gap Insurance and other products. This can include providing sales information, claim assistance and the cancellation of quotes. To be effective an efficient in providing sales support, you’ll need to be knowledgeable of all products, policies and procedures.
• high school certificate, plus a college diploma in business, office administration and/or marketing
• 5 years’ experience in the insurance/financial services industry or working for a car dealership
• office management experience would be an asset
• proficiency with MS Office applications (Word, Excel, Power Point, Access, Outlook)
• excellent verbal and written communications skills
• exceptional organization and time management skills
• basic accounting skills
• able to work with minimal supervision
• works well under pressure
• good problem solver
• bilingual (French/English) would be an asset
iA Financial Group is committed to having an equal access employment program and welcomes applications from women, visible minorities, Aboriginal peoples and disabled persons. Any use of the masculine form is to simplify the text and includes the feminine form.