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Enhanced e-claims service

News Release

At iA Financial Group (Industrial Alliance Insurance and Financial Services Inc.), we are constantly redefining our practices in order to serve you better. This is why we use your comments and suggestions to improve the tools made available to you. 

Coordination of benefits: Now possible in just a few clicks!
We are pleased to announce that your plan members can now submit claims online to coordinate benefits. This new feature is offered for all coverage types included in our online claims tool. Your plan members can maximize their reimbursement if they or their dependents are covered by two private group insurance plans.  

Addition of new types of fees and providers
If covered by your group insurance plan, the types of fees and of service providers listed below can now be submitted online:
  • Orthodontics (dental coverage)
  • Psychotherapist (health coverage)
  • Nutritionist (health coverage)
Please note that we are currently working to offer these new features on the iA Mobile app. Stay tuned! A new version will soon be available!

We strongly recommend that you forward the communiqué announcing these new features to your plan members.

If you have any questions or concerns in this regard, please contact your benefits advisor or your iA Financial Group account executive.