Online Registration for Plan Members
Communiqué
Online registration offers your plan members a simple and quick way to access their group insurance information by allowing them to activate their Industrial Alliance CyberClient account online through our secured website using a unique activation key.
New plan members that are covered for supplemental health and/or dental care benefits under your Industrial Alliance group insurance plan, will be provided a unique activation key in their benefit card letter. Otherwise, they will need to request an activation key directly from CyberClient. Instructions for both situations are found below.
Situation 1 – Plan members who received their activation key in their benefit card letter:
- Go to http://www.inalco.com/registrationkey.
- Enter their personal information and their activation key.
- Click on Continue.
- Create their personalized access code, their password and their security questions.
- Click on Continue.
Situation 2 – Plan members who need to request an activation key:
- Go to www.inalco.com.
- On the left-hand side of the home page, click on CyberClient - Client Centre.
- On the CyberClient login page, click on Need a secure access?
- Enter their personal information and select I don’t have my activation key nor my contract number.
- Select the method in which they want us to send their activation key. If we don’t have an email address on file, the activation key will be mailed to them.
- Upon receipt of their activation key, they will be ready to register by following the steps listed in Situation 1.