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Introducing the IA Mobile App

News Release

Industrial Alliance’s Group Insurance Division is introducing a new iPhone app with the most popular features of CyberClient! Submitting and tracking claims has never been easier!


  • Submit claims securely online
  • Track recent claims
  • Manage provider list
  • Have the unpaid portion of a claim reimbursed through
  • Health Spending Account
  • Use the iPhone as a benefit card
  • Contact Industrial Alliance with a simple tap on a screen

* If offered as part of your plan

How can plan members take advantage of the IA Mobile app?

  1. By activating their CyberClient access code on the Web (if they have not already done so)
  2. By enrolling in our direct deposit and e-notification services
  3. By downloading the free IA Mobile application in the App Store
  4. By opening the app and entering their CyberClient access code and password

If we have your email address on file, you will shortly receive a promotional email to introduce your plan members to the IA Mobile app. If not, you can contact your Industrial Alliance group service representative, and we will gladly forward you the email. If you’d rather receive posters that you can display in the workplace, don’t hesitate to inquire with us.

If you have any questions or concerns regarding IA Mobile, please contact your benefits advisor or your Industrial Alliance group account executive.