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CyberClient 2.0

News Release

Industrial Alliance’s new CyberClient is officially launched! Visit your secure Web@dmin section now and become familiar with all the great enhancements. You will find the online experience friendlier than ever! With its easy navigation, superior tools and flexible structure, you will benefit from advanced technology at your fingertips.

Discover some of the improvements:

  • New visual presentation 
  • Ability to use the browser menu at the top to go backward and forward 
  • Additional Internet browsers will be supported – Safari and Firefox in Win or MAC Os X platforms 
  • On Homepage: 
    • New Document Center – documents are organized by line of business, they are searchable by key word, they can be added to your favourite list and the last 10 documents that you viewed are automatically tracked. 
  • Within Group Insurance 
    • New left menu with easy access to all functions 
    • Drop-down list for administrative functions 
    • Easy to find claims summary for plan members 
    • New “Need Help?” link on the left menu

To access the new CyberClient 2.0:

  1. Go to 
  2. Click on CyberClient 
  3. Enter your access code and your password

Enjoy your visit!

If you have any questions regarding the new CyberClient 2.0, please contact your benefits advisor or your Industrial Alliance account executive.