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New calculation method of the number of consultation hours Management Assistance Program

News Release

Industrial Alliance would like to inform you that changes were made on April 1, 2010 to the method for calculating the 12 hours of consultation for the psychosocial assistance service offered to participants through the Management Assistance Program. The service will now be offered on a calendar year basis and not on a contractual basis.

The effects of this change are described in the following tables.

Case 1 – New groups in force starting April 1, 2010

Period for using the
12 hours of consultation
Implications 
From the effective date to
December 31, 2010
Participants will be entitled to 12 hours of consultation for the
period corresponding to their group's effective date until
December 31, 2010.
Example: if a group is effective on May 1, 2010, participants will
be entitled to 12 hours of consultation from May 1 to December
31, 2010.

Case 2 – Groups in force before April 1, 2010 and whose plan installation month is April to December

Resetting of the
12 hours of consultation
Implications 
On April 1, 2010 Participants will be entitled to 12 hours of consultation for the
period from April 1 to December 31, 2010.
Example: if a participant has depleted all or a portion of the 12
hours allocated on April 1, 2010, he will be granted 12 new hours
until December 31, 2010.

Case 3 - Groups in force before April 1, 2010 and whose plan installation month is January to March

Resetting of the
12 hours of consultation
Implications 
From the effective month in
2010 to December 31, 2010
Participants will be entitled to 12 hours of consultation from the
plan installation month (January, February or March 2010) until
December 31, 2010.
Example: if a group's effective date is February 1, 2009, the
participant is entitled to 12 hours of consultation from February 1,
2010 to December 31, 2010.

In all these cases, the 12 hours will be reset on a calendar year basis on January 1, 2011. Participants will be entitled to 12 new hours for the January 1 to December 31, 2011 period and 12 hours per calendar year for subsequent years.

If you have questions, please contact your Industrial Alliance group account executive.